Career Center

Lakewood Regional Medical Center is proud to be an integral part of the Orange County community. From orthopedics to cardiac care to urology, we�ve received many designations for quality care. Although we appreciate these prestigious honors, we are most honored by the opportunity to serve you and your loved ones. We�re committed to finding new ways to improve and make our hospital the best place for patients, physicians and employees. We appreciate the opportunity to serve you, and we are here any time you need help.

Job Summary: The unit secretary performs clerical duties on assigned patient care unit under the supervision of the Charge Nurse.

Technical and Job Specific Skill:

Telephone Skills: Must demonstrate hospital telephone etiquette by answering the phones promptly, courteously and by identifying department and self.

Policy/Procedures: Is aware of and follows all hospital and department policies and procedures.

Teamwork: Promotes positive co-worker relationships through teamwork and cooperation. Understands and supports the needs of individuals in other departments and promotes conflict resolution. Shares information, work knowledge and experience with co-workers, physicians, and students in a non-threatening manner. Offers assistance and promptly responds to requests.

Productivity: Maintains high productivity and performs efficiently regardless of whether the work volume is high or low. Appropriately prioritizes work activities. Responds to difficult situations with self-control and a positive attitude. Makes decisions independently and knows when to ask for assistance. Exercises good judgment and arrives at sound decisions.

Clerical duties

• Accurately and legibly transcribes physician orders in Kardex and sends requisition slips to appropriate departments in a timely manner
• Verifies all transcribed orders are signed by an RN throughout the shift
• Prepares and maintains charts
• Copies and prepares charts for transfers
• Assures acuity information is obtained from RN for reporting as per policy
• Reviews advance directive information to be certain it is completed appropriately and follows through, if necessary
• Collects information for legal documents (i.e.: birth certificates/ death certificates), if needed
• Accurately completes and submits charge documentation
• Facilitates contact with payor, if indicated

Communications

• Utilizes patient call light system and communicates patient needs to appropriate staff
• Answers incoming calls promptly, efficiently and courteously
• Promptly notifies the team leader of STAT orders& patient/family requests
• Notifies physicians as directed by the charge nurse
• Reports all unusual occurrences to supervisor, charge nurse, or team leader
• Promptly notifies appropriate areas of patient admit, transfer, and discharge
• Copies and prepares charts for transfer
• Responds to emergency situations and assists as needed
• Promptly notifies EVS of patient discharge/transfer and follows through to assure room availability for pending patient admits/transfers

Supplies/equipment

• Orders supplies and equipment as directed
• Facilitates equipment repairs
• Stores orders
• Information Management
• Utilizes information systems promptly and efficiently (for example: Omninote, diet list computer, page system).
• Promptly notifies appropriate staff/departments of patient discharge and transfer

Unit Involvement

• Attends 50% of staff meetings
• Has knowledge of unit goals and expectations
• Follows hospital policy and procedure
• Attends all mandatory courses as designated
• Demonstrates responsibility for self development by participating in learning activities to obtain skills to meet learning gaps as identified by supervisor

Patient Rights

• Upholds all patient rights
• Treats all patients, families and coworkers in a polite and respectful manner
• Reports immediately any issues where patient rights might be compromised to supervisor, charge nurse, or team leader
• Performs any other duties or responsibilities that may be assigned

Training and Experience:

Mandatory:

Knowledge of medical terminology

Preferred:

• Computer skills
• Previous unit secretary experience in acute care setting

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Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.

Employment practices will not be influenced or affected by an applicant�s or employee�s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.