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MEDICAL ASSISTANT, CERTIFIED - 2P PULMONARY AND SPECIALTY PROCEDURES - DAY SHIFT
Duke University Health System
Location: Durham, North Carolina
Internal Number: 162246
Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital has 957 inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 51 operating rooms; an endo-surgery center; an Ambulatory Surgery Center with nine operating rooms and an extensive diagnostic and interventional radiology area. In fiscal year 2018, Duke University Hospital admitted 42,916 patients and had 1,085,740 outpatient visits in fiscal year 2017.
U.S News & World Report named Duke University Hospital #1 in North Carolina and #1 in the Raleigh-Durham area in 2018-19.
Duke University Hospital is ranked in the top 20 nationally for seven adult specialties, including cardiology and heart surgery, nephrology, ophthalmology, orthopedics, pulmonology, rheumatology, and urology.
In addition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers.
Duke Nursing Highlights:
Duke University Health System is designated as a MagnetÂ® organization
Nurses from each hospital are consistently recognized each year as North Carolinaâ€™s Great 100 Nurses.
Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
Duke University Health System has 6000 + registered nurses
Quality of Life: Living in the Triangle!
Occ Summary The Medical Assistant, Certified functions as anintegr almember of theinterdisciplinary healthcare team in providing direct pat ient care. TheMedical Assistant, Certified performs routine administrati veand patientcare supportive duties in a Health System medical practice that assistmedicaland/or nursing staffin theexamination and treatment o fpatients and ensure the clinic/office runs smoothly. WorkPerformed Clin ical responsibilities:The CMA takes medical histories and records vital signs, explainstreatment procedures to patients, and prepares patients f or examinationsand procedures.Patient caresupport responsibilities may i nclude assisting the medicaland nursing staff during examination and pro cedures, collecting andpreparing laboratory specimens, performing basic laboratory test in theclinic/office, taking electrocardiograms, removing sutures/ staples,changing sterile and non-sterile dressings, promoting p atient/familyunderstanding of the educational content and his/her involv ement in theplan of care, and documenting in the patient record.Other cl inical support responsibilities includedisposing ofcontaminated supplies , instrument processing, high level disinfectionand sterilization of med ical instruments, telephoning prescriptions to apharmacy, preparing anda dministering medications as directed by aphysician, and authorizing drug refills as directed. Performs otherclinical functions as delegated ands upervised by the physician.Administrative responsibilities:The CMA greet s patients, answers telephones, schedules appointments toinclude arrive appointments in MaestroCare, checkoutpatients, andreferral scheduling;ar ranges for hospital admissions andlaboratoryservices, updates and files patient medical records, fills outinsuranceforms, handles billing, bookk eeping to include receiving copays andcollections on account balances; c orrespondence, and ordering clinicaland clerical supplies and forms.Perf orms other administrative dutiesasdirected.May be requested to be aliais on for clinicactivities suchas JointCommission and falls and/or particip ate in clinic committees.Knowledge, Skills and Abilities Good customer s ervice skills.Work requires the ability to understand and follow oral an d writteninstructions generally acquired through a high school education andmedical assistant programming.Heavy lifting and the ability totransp ort stretcher and wheelchairpatients may be required.Working knowledge o f sterile techniques and special procedures that areapplicable towork pe rformed.Working knowledge of procedures and techniques involved in admin isteringroutine and special treatments to patients.Working knowledge of sanitation, personal hygiene and basic health andsafety precautions appl icablefor work in a clinic setting. Workingknowledge of infectioncontrol procedures and safety precautions.Age specific competencies.Daily clini c preparation process; registration, scheduling, chargeposting,order ent ry.Able to document and communicate pertinentinformationAbilityto establ ish and maintain effective working relationships withpatientsand clinics taffTyping skillsMedical terminologyLevels II and III -- Ability to inde pendently seek out resources and work collaboratively
Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required. Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.
Level I -- No experience required. Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting. Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting. Note: 1 year of experience will be provided for an Associate degree in Medical Assisting. General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III.
Degrees, Licensures, Certifications
Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.